Effective Date: December 10, 2024
Thank you for visiting a Starz Entertainment, LLC ("Starz", "Company", "us", "we", or "our") property. This Privacy Notice explains how Starz collects, uses, stores, shares, and secures your information.
Learn more about interest-based advertising under Cookies, Advertising & Tracking and Your Choices.
If you are a resident of California, please see our California Privacy Notice.
If you are a resident of Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia, please see our Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia Privacy Notice.
If you are a resident of Nevada, please see our Nevada Privacy Notice.
If you have any questions about this Privacy Notice, our use of your personal information, cookies or similar technologies please contact us at privacy@starz.com.
This Privacy Notice applies when:
Please read this Privacy Notice carefully.
BY USING OUR SERVICES, SITES, FEATURES, APPLICATIONS, AND ENGAGING IN COMMUNICATIONS, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY NOTICE.
Depending on how you interact with our Services, Sites, Features, Applications, the nature of your Communications, and our interaction with Third-Parties, we may collect the following pieces of your information:
Depending on how you interact with our Services, Sites, Features, Applications, the nature of your Communications, and our interactions with certain Third-Parties, we may use your information to:
Please note that we may also combine your information to help us tailor our communications to you and to develop rich online content and services across our Services, Sites, Features, and Applications.
Although no system can guarantee the complete security of your information, we take all commercially reasonable steps, appropriate to the nature of information at issue, to ensure your information is subject to appropriate organizational, technical, and physical safeguards to protect against unauthorized access or disclosure, in alignment with all applicable laws and regulations.
We keep your information for as long as necessary in accordance with the purposes for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal.
We operate globally and may transfer your personal information with Company affiliates or third parties in locations around the world for the purposes described in this Privacy Notice. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information.
We may, from time to time, offer links to other websites from our Services, Sites, Features, and Applications, including to the websites of our distributors, the websites and applications of social media platforms, and websites that are sponsored by or co-branded with third parties. These third parties may have information practices that are different than ours. We recommend that you review such site's terms of use and privacy statements prior to use or submitting any information to them. We cannot verify, warrant, endorse or take responsibility for the availability, accuracy, completeness, quality, practices, or policies of such sites or content available from such sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.
From time to time, we may collect and share your information through the use of cookies and related technologies (including, flash cookies, pixels, tags, software development kits, application program interfaces, and web beacons) for the purpose of identifying and authenticating users, preventing fraud, enhancing our Services, Sites, Features, and Applications, and to tailor content to you.
We provide you the ability to exercise certain controls and choices regarding your information. If you are a California resident, you may have additional rights. To learn more about those rights, please see California Residents section below.
Our Services, Sites, Features, and Applications may, from time to time, collect information about your online activities, over time and across different sites and applications. When you use our Services, Sites, Features, and Applications, third parties may also collect information about your online activities, over time and across different websites, online or cloud computing services, online applications, or mobile applications.
Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Services, Sites, Features, and Applications currently do not change the way they operate based upon a "Do Not Track" or similar signal. You may, however, disable certain tracking as discussed in Your Choices section.
We do not knowingly collect or use any information from individuals under the age of 13. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her information without your permission or consent, you can ask us to remove your child's information by contacting us at privacy@starz.com. Upon notice from you, we will make reasonable efforts to investigate and remove the information. Please include in your message the same user name and/or email address and password that your child submitted.
We may change this Privacy Notice from time to time. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law. The effective and last updated date will be stated at the top of this Privacy Notice. You should regularly check this page for any changes to this Privacy Notice.
If you are a California resident, this section applies to you. The following definitions apply:
The following is a list of the categories of personal information Starz has collected from or about you in the 12 months preceding the date this Privacy Notice was last updated. This list includes a disclosure of: (1) the categories of sources from which the information was collected; (2) the business or commercial purpose for collecting, sell, or sharing the information; and (4) the categories of Third Parties with whom we share the information.
Contact information (such as your name, address, and telephone number); unique identifiers (such as a device identifier, and a government-issued ID number); financial information (such as a credit or debit card number); and online identifiers (such as an IP address and a social media channel ID).
Categories of sources from which the information is collected
We collect this category of information from you directly or automatically from your device(s). We also may collect this information from Third Parties such as financial institutions, payment processors, and social networks.
Is the information "sold" or "shared"?
Some. We make available your IP address and other persistent online identifiers to our advertising partners. In some instances, this transaction may constitute a "sale" or "sharing" of your personal information under California law.
Is this sensitive personal information?
Yes, to the extent your information collected includes your social security number, driver's license, state identification card, passport number, account log-in information, financial account, debit card, or credit card in combination with a required access or security code, password, or credentials.
Business or commercial purpose for collecting, selling, or sharing the information
We collect this category of information to identify, better understand, and communicate with you; to create and administer accounts; to process orders, payments, and refunds; to provide, improve, market, and personalize our products and services (including this Site and the Services) and third-party products and services; provide customer care; for physical security, cybersecurity, incident response, and risk reduction purposes; for legal, recordkeeping, and compliance purposes; and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of personal information to various Third Party partners, providers, affiliates, and service providers.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
Legally protected demographic information, such as your race, ethnicity, or gender identity.
Categories of sources from which the information is collected
We collect this category of information from you directly. We may also collect this information from Third Parties, such as social networks.
Is the information "sold" or "shared"?
No.
Is this sensitive personal information?
Yes, to the extent your information collected includes racial or ethnic origin, sex life, or sexual orientation.
Business or commercial purpose for collecting, selling, or sharing the information
We collect this category of information to identify, better understand, and communicate with you; to improve, market, and personalize our products and services (including this Site and the Services) and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of personal information to various Third Party partners, providers, affiliates, and service providers.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
Commercial Information
Such as records of the Products you purchased or considered purchasing.
Categories of sources from which the information is collected
We collect this category of information from you directly, from Third Parties, or automatically from your device(s).
Is the information "sold" or "shared"?
No.
Is this sensitive personal information?
No.
Business or commercial purpose for collecting, selling, or sharing the information
We collect this category of information to identify, better understand, and communicate with you; to create and administer accounts; to process orders, payments, and refunds; to provide, improve, market, and personalize our products and services (including this Site and the Services) cybersecurity, incident response, and risk reduction purposes; provide customer care; for legal, recordkeeping, and compliance purposes; and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of personal information to various Third Party partners, providers, affiliates, and service providers.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
Geolocation Information
Your physical location.
Categories of sources from which the information is collected
We collect this category of information from you or your device(s) when you provide it to us or interact with us online (such as through our Site and Services, or our social media).
Is the information "sold" or "shared"?
No.
Is this sensitive personal information?
Yes.
Business or commercial purpose for collecting, selling, or sharing the information
We collect this category of information to identify, better understand, and communicate with you; to administer accounts; to provide, improve, market, and personalize our products and services (including this Site and Services); provide customer care: cybersecurity, incident response, and risk reduction purposes; for legal, recordkeeping, and compliance purposes; and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of information to related or affiliated companies under our control; to Service Providers that provide customer experience management, marketing, fraud prevention and security; and to other third parties (such as law enforcement) as required by law.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
Sensory Information
Audio, electronic, visual, thermal, olfactory, or similar information related to you.
Categories of sources from which the information is collected
We collect this category of information from you or your device(s) when you provide it to us or interact with us online (such as through our Site and the Services)
Is the information "sold" or "shared"?
No.
Is this sensitive personal information?
No.
Business or commercial purpose for collecting, selling, or sharing the information
We collect this category of information to identify and communicate with you; provide customer care; for legal, recordkeeping, and compliance purposes; and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of information to related or affiliated companies under our control; to Service Providers that provide customer experience management and fraud prevention and security; and to other third parties (such as law enforcement) as required by law.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
Inferences
Inferences drawn from any of the information identified above.
Categories of sources from which the information is collected
We draw inferences about you from the information we collect from you or your device(s) when you provide it to us or interact with us online (such as through our Site, as defined above, or our social media) or offline (such as through a retail location or over the phone). We also draw inferences about you from the information we collect from third parties such as financial institutions, payment processors, and social networks.
Is the information "sold" or "shared"?
No.
Is this sensitive personal information?
No.
Business or commercial purpose for collecting, selling, or sharing the information
We draw these inferences to better understand, and communicate with you; to provide, improve, market, and personalize our products and services (including this Site, as defined above); and for other purposes communicated to you at the time of collection.
Is this information disclosed to Third Parties for a business purpose?
Yes.
Categories of Third Parties to whom such information is disclosed for a business purpose
We disclose this category of information to related or affiliated companies under our control and to third parties (such as law enforcement) as required by law.
How long we keep the information
We keep this category for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on regulatory and legal requirements, contractual requirements, business needs, and the expectations of our consumers.
You may exercise your Right to Know, Right to Correct, and Right to Deletion by clicking here Starz Privacy Rights Manager or contacting us at privacy@starz.com. To process these requests, we must be able to verify your identity. In order to do so, you must provide the information we request as part of the verification process, such as your contact information and an additional identifier based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us. You can designate an authorized agent to make a request to access, correct, or delete your information on your behalf. When you use an authorized agent to submit a request for access, correction, or deletion, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
We "sell" and "share" your personal information through various channels, including online and offline. Specifically, we make available certain of your personal information available to advertising, marketing, and analytics partners. For those sales occurring online, you can click Do Not Sell / Share My Information and manage your preferences. For offline sales, you can send an e-mail to privacy@starz.com. We don’t have actual knowledge of selling or sharing personal information or sensitive personal information of any California resident who is 16 years or younger. You may also set the Global Privacy Control (GPC) to opt out of the “sale” or “sharing” of your personal information for targeted advertising for each participating browser system that you use.
We do not process your sensitive personal information for the purpose of deriving characteristics about you. We instead only use sensitive personal information, if at all, for those permissible purposes under the CCPA.
If you are a California resident you have the right to request information from us once per calendar year regarding the customer information we share with third parties for the third parties' direct marketing purposes. To request this information, please send an email to privacy@starz.com with ‘Request for California Privacy Information' in the subject line and in the body of your message. We will provide the requested information to you via an email response.
If you are a California resident under 18 years old and a registered user of the Site (as defined above), you can request that we remove content or information that you have posted to our website or other online services. Fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please contact us at privacy@starz.com.
To learn more about the categories of personal information we collect about you and how we use it, please see What Information Do We Collect About You? and How Do We Use Your Information? To learn more about the categories of third parties with whom we may disclose your personal information, please see How Do We Share Your Information?
Please note, you can designate an authorized agent to make the below requests on your behalf. When you use an authorized agent, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
To exercise any of the rights below, you may submit a request at Starz Privacy Rights Manager.
If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information. Starz does not sell your personal information. However, to request email confirmation that we do not sell your personal information, please send an email to privacy@starz.com with 'Request for Nevada Privacy Information' in the subject line and in the body of your message. We will provide the requested information to you via an email response.